Terms and Conditions

RETURN POLICY

Aimé Leon Dore aims to ensure its customers' full satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for store credit.

To return an item, the following conditions must be met:
Returns must be made within 10 business days of delivery. The returned item(s) must be unworn and complete.
Please note - customers will not be refunded for initial shipping costs. Store credit for the webshop will be given for the retail price of item(s) purchased.

Once item(s) are received and inspected, store credit will be issued for returned items. If an exchange is being made, the customer will be required to purchase the desired item using the store credit issued. We are not responsible for risk of loss or damage during return shipment.

*Please note -
- Items purchased during seasonal sales cannot be returned or exchanged.
- Items purchased online are not returnable in-store.
- In-store purchases are only refundable in-store.

Please contact us at customerservice@aimeleondore.com for further assistance with a return or exchange.

SHIPPING POLICY

Orders typically ship within 1-3 business days. You will receive an email with your tracking information once your order ships. If you do not receive a shipping confirmation email within 3 business days of placing your order, please contact support@aimeleondore.com        

There are no customs or duties to be paid when buying goods coming from within the European Union. The price listed on the item's respective page includes VAT.

TERMS OF SERVICE

User's Acknowledgment & Acceptance of Terms

AIMÉ LEON DORE INC. ("Us" or "We") provides the Aimé Leon Dore site and various related services to you, the user, subject to your compliance with all the following terms and conditions. In addition, when using particular services or materials on this site, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Use.

We expressly reserve the right to change these Terms of Use from time to time without notice to you.

Conduct On Site
Your use of the site is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the site. You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with our site without prior notice to you for violating any of the terms of use.

Third Party Sites & Information
This site may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These sites may contain information or material that some people may find inappropriate or offensive. These other sites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services.

Intellectual Property Information
By accepting these Terms of Use, you acknowledge and agree that all content presented to you on this site, including text, graphics, logos, button icons, & photography is protected by copyrights, trademarks, service marks, or other proprietary rights and laws, and is the sole property of Aimé Leon Dore. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site in any form or by any means without prior written permission from us. Nothing in these Terms of Use grants you any right to use any trademark, service mark, logo, and/or the name of Aimé Leon Dore.

Disclaimer of Warranties
All materials and services on this site are provided on an “as is” and “as available” basis without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability or fitness for a particular purpose or the warranty of non-infringement. This site could include technical or other mistakes, inaccuracies or typographical errors. We may make changes to the materials and services at this site, including the prices and descriptions of any products listed, at any time, without notice. You understand and agree that temporary interruptions of the services available through this site may occur as normal events.

Privacy
Aimé Leon Dore respects our customers account information as private and confidential information and does not share this with outside parties. All orders places through the SSL secure third party shopify.com and information collected is used solely for the purpose of shopping with our site.

International Customs & Duties policy
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges. Unfortunately, we have no control over these charges and are not able to tell you what the costs may be, as customs polices and import duties differ from country to country.

Purchase for personal use only
You may purchase products only for personal use and not for resale. This includes, but is not limited to graphic printing on blank t-shirts or hoodies for resale or rebranding.

Contact Information
Except as explicitly noted on this site, the services available through this site are offered by Aimé Leon Dore located at 214 Mulberry St. New York, NY 10012

For further information: customerservice@aimeleondore.com.